WestJet Cuts 15 Routes, Including Cuba, Madrid and Copenhagen: What Agency Travelers Should Check

WestJet has dropped 15 destinations from its network, according to a schedule analysis reported on October 29, 2026. The list includes seven Cuban cities, Madrid, Copenhagen, Glasgow, Lihue, San Andres, Guadalajara, Lethbridge and Medicine Hat. The reporting does not state refund or rebooking terms, so if you booked WestJet through an agency, ask your agent to confirm your flight is still operating before you travel.

What changed on WestJet's network

Quick facts: 15 destinations removed; seven are Cuban cities; the report is dated October 29, 2026.

Cuba is the largest group, covering Havana, Varadero, Holguin, Santa Clara, Cienfuegos, Cayo Coco and Cayo Largo del Sur. WestJet said in June that it would suspend Cuba flying "until further notice." Other routes ended with the summer 2026 season, including Copenhagen and Madrid from Halifax and Glasgow from Toronto. The Ulysse summary of the cuts draws on a Simple Flying analysis of WestJet schedule data.

Dated news, but still relevant for winter bookings

Quick facts: Vancouver to Lihue ended in April 2026 after running since 2009; Lethbridge and Medicine Hat lost service in June; Calgary to Guadalajara launched in December 2025 and ended less than a year later.

This is not a same-day story. The route list matters now because travelers planning holiday and winter trips are checking whether their connections still exist. WestJet has been trimming transborder routes for months, as the earlier cuts of 27 US routes show, so a route that worked last winter may not work this one.

What it means for travelers who book through an agency

Quick facts: A removed route can break connections, seat assignments and hotel transfers; the reporting we reviewed listed no refund terms.

An agent who booked your WestJet flight can pull the reservation and check whether it sits on a removed route. If it does, the agent can look for alternative flights, a rebooking on another carrier, or a refund, depending on the fare rules and what WestJet offers at the time. Ask for the new itinerary in writing and confirm that any hotel, transfer or tour tied to the original flight has been adjusted as well. For a broader walkthrough, see our guide to what a travel agent does when a flight is cancelled.

Other disruptions to check this week

Quick facts: Air Canada offered change flexibility at Saint John on November 7 because of low cloud; Romanian carrier Animawings has suspended all flights through December 31, 2026.

Air Canada said eligible passengers on affected Saint John flights could move to alternative flights without a change penalty, through its website or app. Air Canada Vacations customers must contact their provider, and the waiver did not apply to every reservation automatically, according to the Saint John advisory report. Animawings, whose last scheduled flight was October 2, has not published refund terms in the reporting we reviewed; its bankruptcy coverage is in our Animawings article.

Questions to ask your agent

Ask whether your flight is still operating on the scheduled date, what options exist if it is cancelled or retimed, whether your fare allows a free change or a refund, and whether a rebooking on another carrier is covered. Keep the answers in writing. For a sense of how a carrier collapse can strand travelers, the CNN report on the Spirit Airlines shutdown is a useful reference point, though it covers a different carrier and earlier date.

Where the reporting stops

The sources we checked do not confirm refund amounts, compensation rules or whether any removed route will return. Treat the route list as a prompt to check your own booking, not as a notice that your flight is affected. For schedule-level detail, a separate October 28 report covers the same cuts, and a Travel Market Report piece covers the US network reductions.

People also ask

Did WestJet stop flying to Cuba?

WestJet said in June 2026 that it would suspend Cuba flights until further notice, according to the Ulysse report of October 29. The report lists seven Cuban cities among the 15 destinations removed. Check your own reservation before assuming a Cuba flight is running, and ask your agent to confirm the current schedule in writing.

Will my travel agent get a refund if WestJet drops my route?

The reporting does not state WestJet's refund terms, so there is no published answer to point to. Your agent can check the fare rules on your reservation and ask WestJet what options apply. Refund eligibility depends on the fare type, whether the change counts as a schedule change, and the carrier's policy at the time, so ask for the answer in writing before you rely on it.

How do I know if my WestJet flight is on a removed route?

Compare your flight numbers with the route list in the Ulysse report and the Simple Flying analysis it cites. Carriers can also retime or cancel flights on short notice, so ask your agent to pull the reservation and confirm the schedule the day before departure. Keep a screenshot of the confirmed itinerary.

Is a schedule change the same as a cancellation?

Not always. A schedule change moves your departure time or alters a connection, while a cancellation removes the flight entirely. Each can trigger different options depending on the fare and the reason the carrier gives. Ask your agent which applies to your booking and what the carrier has offered you in writing.

Does Air Canada waive change fees during disruption?

On November 7, Air Canada offered eligible passengers on affected Saint John flights a change to alternative flights without a change penalty. The change is made through its website or app, and Air Canada Vacations customers must contact their provider. The waiver did not cover every reservation automatically, so check your booking.

Facts checked against current sources as of November 8, 2026; confirm before booking, traveling or deciding.